We're big on reviews: reading those of others to find out about certain products and, when we have time, writing our own to give our two cents and help other prospective buyers. Reading reviews can help make or break a decision when it comes to buying almost anything. Knowing the likes, dislikes, quality, and issues about a product by someone who's already used it or tested it (we love Consumer Reports) is a huge step we don't skip over when it comes to buying appliances and other 'big' things. In this case, we're going to review a website that sells appliances and other such household items directly from the manufacturer...meaning, a lot cheaper than the big stores.
If you read about our appliance woes a couple of months ago, you know we recently sought and found new appliances. After looking for deals at Sears, Lowe's, and some other well-known appliance retailers, we found Goedekers.com. Their prices were a chunk cheaper and they were running a stainless steel appliance deal with GE - get stainless for the same price as color. So, after checking out lots of reviews on GE appliances (we decided to just replace everything - fridge, dishwasher, stove, and microwave), we decided to give Goedekers our business. They had tons of different appliances to choose from, which is awesome but picking which models we wanted (and reviewing particular models) took us a little while. At the time we order the appliances, they were also running a 'free shipping on orders over $999' deal, which I've noticed they run everyday even though it says it'll end 'tomorrow'. They also told us at checkout that we'd most likely have our appliances within 7 to 14 days. Well, two months later, ours came in. I guess that's the thing with ordering direct, if Goedekers doesn't have the item in stock they'll have to order it in from the manufacturer which adds time to your receipt. Fortunately for us, the only thing we really needed was an oven since ours didn't work but after saving $500, it was worth the wait. So, if you're in a hurry to get your appliances, you might want to think about ordering them from this website. We also ordered 4 appliances so only ordering one might be a completely different situation. We also had to make a switcheroo on our order two weeks after it was placed and while we were waiting for our refrigerator to get to Goedekers from the manufacturer, which added to our wait time. We ordered a gas stove and then found out our gas line was too small to run to a modern gas stove...something we should've checked before we ordered...oops. Luckily, the customer service rep was great when I called her telling her about our mistake and changed our order right away without a problem.
As for shipping, we did read one person's review stating that the appliance he ordered arrived at his door banged up. We were a little leery after reading that but crossed our fingers and hoped our would be okay. We also read that you should make sure to check out your appliances BEFORE you sign for them to make sure they're okay to avoid any fees associated with shipping them back. We took comfort in that and made sure to check ours when they came. We did have an extra 6 day wait due to the fact that, somewhere along the line, our address was communicated incorrectly to the shipping company. We're not sure if it was Goedekers's fault or ABF (the shipping company) but we're just glad they got here after being re-routed. We're pretty sure that's a very uncommon problem though...or we hope.
Throughout the two month wait, we were a little antsy about our order since our credit card had been charged a few days after the order was placed so we made sure to call Goedekers every week to find out the status. Their customer service was always great and answered every question we had.
So after all that mumbo-jumbo, here are our brand-spanking new appliances all set up, except the microwave which is gonna take a few power tools and some DIY carpentry...not to mention free time which has been scarce in this house lately. :)
Our final two cents on Goedekers.com: If you have a little time to wrestle with, it's totally worth the wait ordering direct. It saved us $500 and our bank account is ever grateful! We'll definitely use them again if we're ever on the hunt for appliances!
A money-saving/earning side note: Instead of trashing our old, working appliances, we sold them on Craigslist giving us an extra $200 to put towards the cost of our new ones bringing our total saved to $700! Now that's what we call a VERY good deal!
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